Programs and Services


At Villa of Hope, we build our programs and services around the knowledge that every youth who comes to us needs something different because each story, each situation, is different.  If you would like to learn more about our programs or have a child you believe might benefit from our services, please call our Triage line at 833-993-HOPE or 585-581-HOPE, or email us at  Our caring professionals will help you navigate the referral process.

Residential Programs

Operating 24 hours a day, 365 days a year, our group home programs serve youth with complex emotional, behavioral and educational needs. Our evidence-based model incorporates clinical treatment, medical care and family-driven partnerships to help our youth be better prepared for life and less likely to engage in high-risk behaviors. 

Community Programs

Villa of Hope offers an array of community programs for youth and families, including services no one else in Monroe County provides. We partner with young people and their families and work in collaboration with schools, physical and mental health care providers, and county and state agencies and the judicial system to ensure a comprehensive strategy designed for lasting success. Our community programs strengthen families, avoid costly, disruptive out-of-home placement and help youth turn their lives around.

Educational Programs

Villa of Hope offers fully accredited and state-licensed special education programs that focus on preparing students to return to community schools or vocational programs. A personalized education plan and structured setting allow the students to grow academically and emotionally, and to set the foundation for future success.

Behavioral Health Department

Behavioral Health Department encompasses our LIFE Residential Program, Outpatient Chemical Dependency Clinic, Addiction Prevention Education Program and Mental Health Outpatient Clinic.