reporting treatment concerns
Concerns about the safety or quality of care at Villa of Hope should be reported to Angie Perez, Vice President of Quality and Compliance at 585-865-1550 x 222.
If necessary, concerns about the safety or quality of care may be reported to the Joint Commission toll-free hotline. The number is 800-994-6610 and is available 24 hours a day, seven days a week. Staff members are available to answer calls only on weekdays between 8:30 AM and 5:00 PM Central Standard Time.